Join Us
We sincerely invite ambitious individuals to join us in building an outstanding team in the international logistics industry, creating a win-win future together.
Sales Positions
Freight Forwarding Sales (International Logistics Sales Representative)
Responsibilities
- Develop new clients through multiple channels such as phone, internet, and exhibitions, promoting the company's international sea, air, land, and multimodal transport logistics solutions
- Deeply understand client needs, answer questions regarding international logistics transportation, customs clearance, warehousing and distribution, and provide professional logistics plan design and quotation services
- Establish and maintain good client relationships, follow up on client intentions, drive contract signing, and achieve personal and team sales targets
- Regularly visit existing clients, explore upselling opportunities and client referral resources, enhancing client satisfaction and loyalty
- Collect market information and competitor dynamics, promptly feedback client needs, and assist the company in optimizing service products and pricing strategies
- Coordinate with operations, customer service, and other departments to ensure smooth order execution, and handle client complaints and unexpected issues
Requirements
- College degree or above, preferably in International Trade, Logistics Management, Marketing, or related fields
- At least 1 year of sales experience; experience in international freight forwarding or logistics industry sales preferred; outstanding fresh graduates also considered
- Excellent communication skills, business negotiation skills, and customer service awareness; strong ability to handle pressure
- Goal-oriented, with strong initiative and teamwork spirit, able to independently complete sales tasks
- English CET-4 or above, proficient in office software; candidates with existing client resources are preferred
Operations Positions
Sea/Air/Land Operations Specialist (International Logistics Operations)
Responsibilities
- Accept client bookings, coordinate with shipping companies, airlines, trucking companies, and agents for space booking and confirmation, and arrange full-process operations including customs declaration, inspection, and bill of lading issuance
- Track cargo transportation status, coordinate with ports, airports, customs, warehouses, and other links to ensure timely shipment, transit, and delivery of goods
- Maintain the order management system, input and update business data in a timely manner, prepare and submit invoicing documents, and perform cost reconciliation and settlement with suppliers
- Handle abnormal situations during transportation (such as delays, inspections, cargo damage) and promptly communicate solutions with clients and suppliers
- Assist the sales team in maintaining client relationships, provide professional operational support, and answer client inquiries
- Organize and archive business documents, ensuring completeness and compliance of documents, and cooperate with internal audits and external inspections
Requirements
- Bachelor's degree or above, preferably in International Logistics, International Trade, Transportation, Customs Declaration and International Freight, or related fields
- At least 1 year of freight forwarding operations experience, familiar with sea, air, or land transport operation processes; experience in full-process operations preferred
- English CET-4 or above, able to proficiently read and process English documents and emails, familiar with Incoterms
- Proficient in logistics operating systems and Office software, with strong data processing capabilities
- Meticulous, rigorous, with a strong sense of responsibility, good communication and coordination skills, and adaptability
- Holders of customs broker certificate, inspection declaration certificate, or relevant professional qualification certificates are preferred
Commercial Positions
Freight Forwarding Route Commercial Specialist (Route Commercial / Pricing Management)
Responsibilities
- Develop and maintain relationships with shipping companies, airlines, railway companies, and core suppliers, establish long-term stable partnerships, and secure competitive rates and space resources
- Formulate pricing strategies for various routes (sea/air/land) based on market supply and demand changes and company business development needs, regularly update and publish freight rate sheets
- Analyze route cost structures and market conditions, monitor competitor freight rate dynamics, and provide competitive quotation support to the company's sales team
- Review supplier contract terms, negotiate and sign freight rate agreements and service agreements, control procurement costs, and optimize supplier structure
- Coordinate daily commercial matters with suppliers, including space allocation, rate adjustments, service complaints, and claims
- Regularly prepare route operation analysis reports, evaluate supplier service quality and cost-effectiveness, and provide data support for management decision-making
Requirements
- Bachelor's degree or above, preferably in International Logistics, International Trade, Transportation, Supply Chain Management, or related fields
- At least 2 years of work experience in the international freight forwarding industry; experience in route commercial, procurement, supplier management, or sales support preferred
- Familiar with international sea, air, or China-Europe Railway Express transportation markets, understanding major shipping/airline route networks and freight rate systems
- English CET-6 or equivalent, with excellent business English communication skills, able to independently handle English email correspondence and contract negotiations
- Strong data analysis ability, business negotiation skills, and cost awareness; proficient in Excel for data modeling
- Strong pressure resistance, good cross-departmental coordination ability, and supplier relationship management skills; able to adapt to short-term business trips
Company Benefits
Compensation & Benefits
Competitive compensation system (base salary + performance/commission)
Social Security
Five social insurances and one housing fund, paid annual leave, holiday benefits
Training & Development
Comprehensive training system and career advancement path
Team Culture
Positive and upbeat team atmosphere and corporate culture
Contact Us
Address
No. 517 Xinchuansha Road, Baoshan District, Shanghai, China
Phone
13337889328
frank@tophopelink.com
Business Hours
Monday to Friday
9:00 - 17:30